Alarm and security system FAQ
Please find below a list of common and frequently asked questions regarding intruder security alarm and fire alarm systems.
Why should I have my alarm serviced? It seems to be working as it should?
Alarms need to be serviced to ensure they function correctly. This involves checking voltages, testing circuits and making adjustments where necessary. Simply because the system turns on/off does not mean that it is functioning properly.
How long will my alarm last on battery with no power?
This depends on the standby current being drawn, the battery size and its condition. As an example, for the new grade 2 systems we install, battery life is calculated to last 12 hours. For older BS 4737 systems battery life is estimated to be 8 hours or less.
Why does my alarm ring outside when I have switched the power off?
The alarm battery is flat or a fuse has blown – please call us.
Why does my alarm ‘bleep’ every 30 seconds or so?
This is probably a battery smoke alarm giving you a low battery warning.
Why does my smoke alarm keep activating?
Try vacuuming it out – dust can cause false alarms, or the unit is out of date (typically smoke alarm units have a 10-year life expectancy).
Can I add a speech dialer unit to my existing alarm to notify me if it activates?
Yes, no problem! We can even add this option if you don’t have a phone line – some dialers use mobile phone networks instead of your home/business phone line.